I no longer have access to the email address that I provided on signup. What should I do?

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• I no longer have access to the phone number I previously provided. What should I do?

  If you no longer have access to the phone number you previously provided, please contact our customer support team for assistance. We understand that circumstances can change, and we will do our best to help you verify your account with a new phone ...

• The email address I provided on signup is incorrect or misspelled. What should I do?

  If the email address you provided during signup is incorrect or misspelled, you will need to update it by contacting our customer support team. Please note that for security reasons, we may need to ask you some questions to confirm your identity ...

• I'm not sure if I used the correct email address when signing up. How can I check?

  To check the email address you used during signup, simply click on the sidebar in our lobby. Your email address will appear above your account ID.

• I'm Having Trouble Verifying My Email

  When you receive your verification email, it will include a unique one-time password (OTP). You have 10 minutes to enter this code. If you don't enter it within that time, our system will notify you that the code has expired. If you didn't receive ...

• I never received the verification email. What Should I Do?

  If you have not received the verification email, please first check your spam folder. If you cannot find it there, try using the "resend email" option. If you still do not receive the email, please contact our customer support team for further ...