Why Haven't I Received Any SC with My Purchase?
Not all of our offers include free SC. Please review the coin package you purchased, as it might be a GC-only package.
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Pending Purchase
All cryptocurrency transactions need to be confirmed on the blockchain before they are credited to your balance. Once your transaction is added to a block, it is confirmed, and your purchase will be credited. However, delays may occur during the ...
How to Purchase with Cryptocurrency on Yay Casino (A Step-by-Step Guide)
Step 1: Set Up a Crypto Wallet To purchase at Yay Casino, you will need a cryptocurrency wallet. If you don’t have one, you can easily set up either: Cold Wallet (More Secure): Store cryptocurrency offline, reducing security risks. Examples: Ledger, ...
I never received the verification email. What Should I Do?
If you have not received the verification email, please first check your spam folder. If you cannot find it there, try using the "resend email" option. If you still do not receive the email, please contact our customer support team for further ...
Will my Sweeps Coins expire if I don’t play
The Yay Casino sweeps coins credited to your account must be used within 60 days, after which they will expire, as per our terms and conditions. Make sure to read our full T&Cs to learn more about your Sweeps Coins and our website in general.
Responsible Social Gameplay
We believe that gaming should be both fun and safe. To ensure that our players have a secure and enjoyable experience, we've introduced account options that promote responsible gaming. We are continuously working on improving our existing tools and ...